Why doesn't my phone work?
To date CoverageCo locations provide complete service to T-Mobile, US Cellular
and Sprint customers and voice service to Verizon customers. To date, AT&T has
chosen not to allow their customers to use the CoverageCo service at all and
Verizon does not allow for data services. Mobile virtual network operators (MVNOs)
like TracFone, Republic, AARP, etc. cannot utilize the CoverageCo network due to
their discount arrangements with their host carriers.
If you are near one of the CoverageCo radios and are using one of the participating
carriers, and still can’t get service, check to see if there is a micro-cell
nearby. These can sometimes interfere with the CoverageCo network. In some
communities, unplugging the micro-cell at the library leads to much better service.
Otherwise, please do not hesitate to contact us at email@example.com